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Splendid

Splendid Checkout+ is intended for issues that happen while your package is in transit, such as loss, theft, or shipping damage.If your item appears to have a product defect or you believe it was damaged during manufacturing, please contact our Customer Service team at CustomerCare@splendid.comWe&#x2019;ll be happy to assist you.

Splendid Checkout+ is intended for issues that happen while your package is in transit, such as loss, theft, or shipping damage. If your item appears to have a product defect or you believe it was damaged during manufacturing, please contact our Cust

What if my item has a product defect?

Splendid Checkout +

Becoming an Insider

How do I earn points?

What are the different tiers?

How do I redeem my points?

Can I combine my rewards with a promotion?

Where is my reward code after I redeem points?

Splendid Insider Rewards

How do I change or cancel an order?

What do I do if I receive the wrong item in my order?

Do you offer price adjustments?

Can I use multiple promo codes on one order?

Pre-orders

What do I do if I am missing items from my order?

Store purchases and returns

Ordering Questions

Where is my order?

What are your shipping fees?

Do you ship to PO Boxes or APO/FPO addresses?

My order was marked delivered but it’s not here.

Do you ship internationally?

Shipping Questions

Process your return

What is Your Return Policy?

Do you accept international returns?

Can I return to a store?

When will I get my refund?

Need a different size?

Returns & Refunds

Boy Size Chart

Girl Size Chart

Women Size Chart

Size Charts

Why should I become a registered user?

Are the products on the website the same as in the stores?

Miscellaneous Questions

What is a Splendid e-gift card?

Do you offer gift wrap?

Can I return a gift?

Gifting

What is Splendid Checkout +?

Is Splendid Checkout+ Required?

What happens if my package is lost, stolen, or damaged?

How do I know if I purchased Splendid Checkout+?

What refund options are available for an approved Splendid Checkout+ claim?

Can I cancel Splendid Checkout+?

What if my item has a product defect?Updated 2 hours ago