What happens if my package is lost, stolen, or damaged?Updated 2 hours ago

If you purchased Splendid Checkout+, you can submit a claim for qualifying lost, stolen, or damaged packages through the Splendid Checkout+ claims portal.

To begin your claim, you will need the email address and order number associated with your purchase.

For theft or damage, claims must be reported within 7 days of delivery.

For lost domestic orders, claims may be submitted between 30 and 60 days after the order was placed.

If Checkout+ was not purchased, Splendid is not responsible for issuing refunds or providing replacement orders for lost, missing, or stolen packages.

Submit a claim here:
https://resolve.seel.com/